SalesLogix Sales
Call eDemo Get Info
   
  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17  BACKNEXT  
 
 
Customer Support Integration
  Arm sales reps with a history of their customers' service and support issues

  View the status, urgency, issue, ticket ID, and dates for open and closed tickets

  Access support contract ID, dollar amount, start/end date, or remaining balance

  View problem description and resolution, then follow-up with a call or letter