CRM for Managed Care

“You will experience a live diagnosis of your current system and a review of ongoing issues and the improvements required.”

Click on the button above
to schedule your Solution
Audit or receive information

$495 Express MCO Sales
and Marketing Audit
connect you with our MCO
CRM Systems Architect for a
2 hour review of your current
system and a private viewing
of the HMOZ process and
system. You will receive a
road map with your timelines,
investment summary and
specific recommendations.

Solution Audit is the best and only way for Managed Care Organizations and Health Plans to access premium CRM expertise. HMOZ Healthcare Industry consultants and a Senior Systems Architect will spend 2 days onsite to determine:

  1. Your current information workflow problems.
  2. Inconsistency in sales, marketing, underwriting, or claims management processes.
  3. Reports required to have a 360-degree view of your organization.
  4. Improvements necessary to increase your reps’ productivity and reduce related operational costs.
  5. Your current systems performance, deficiencies, and required optimizations.
  6. Integration readiness and streamlining recommendations.

Your decision makers will be introduced to the technology that eliminates discovered problems. HMOZ will give you a prototype of the system to reorganize and regulate your internal business processes. The reward is your HMO/PPO’s consistent and error-free data. You will also notice positive changes with sales processes, service quality, productivity, revenue, and membership growth.

With the knowledge and solutions you gain through the Solution Audit, you will also receive an HMOZ Road Map that includes:

  • Security guidelines
  • Prototype customized database
  • Workflow processes for Sales, Marketing and Customer Service
  • Goals with measurable reporting requirements
  • Technical requirements
  • Data import strategy
  • Training plan
  • Investment summary
  • Back office integration review (Accounting, Claims, Underwriting and Rating systems, AS/400 or mainframe)
  • Schema with high-level data import mapping to preserve your existing data
  • Hardware compatibility check and detailed scoping
  • Complete rollout plan and recommendations
  • Blueprint Report with accurate costs, timelines, and responsibilities

The deliverable of the HMOZ Solution Audit is specific answers to your problems, not general information you already know. HMOZ is a unique alloy of consulting expertise and technical solutions: you will never be left with knowledge without results, or technology without justification.

The cost of the Solution Audit is kept low so that your organization can make a quick decision without any impact on your budget. The value of the Solution Audit is outstanding and has not yet been topped. It is ideal if you want to correct previous failed attempts to resolve your problems, or do it right the first time with HMOZ. Due to the high demand it is recommended that you schedule your Solution Audit now, call 1 800 750-4660 (HMOZ).