Customer service story
The dry cleaner is still in business, so he figures, just as a lark, that he’ll go in and see whether the coat is still there. He goes to the cleaner’s, tells the guy, ‘You’re not going to believe this, but I just found this claim check from my great grandparents. I don’t suppose you’d still have the coat?’ Cleaner goes to the back of the store, and he’s back there for about five minutes. Finally, he comes back out.
‘It’ll be ready on Thursday.’