Service humo

Service humor

From an ex-field sales/support
survivor


I
used to work in a computer store and one day we had
a gentleman call in with a

smoking power supply. The service rep was
having a bit of trouble convincing

this guy that he had a hardware problem.

Service Rep: Sir, something has burned
within your power supply.

Customer: I bet that there is some
command that I can put into the AUTOEXEC.BAT

that will take care of this.

Service Rep: There is nothing that
software can do to help you with this

problem.

Customer: I know that there is something
that I can put in… some command…

maybe it should go into the CONFIG.SYS.

[After a few minutes of going round and
round
]

Service Rep: Okay, I am not supposed
to tell anyone this but there is a hidden

command in some versions of DOS that you
can use. I want you to edit your

AUTOEXEC.BAT and add the last line as C:\DOS\NOSMOKE
and reboot your computer.

[Customer does this]

Customer: It is still smoking.

Service Rep: I guess you’ll need
to call Microsoft and ask them for a patch for

the NOSMOKE.EXE.

[The customer then hung up. We thought
that we had heard the last of this guy

but NO… he calls back four hours later]

Service Rep: Hello Sir, how is your
computer?

Customer: I called Microsoft and
they said that my power supply is incompatible

with their NOSMOKE.EXE and that I need to
get a new one. I was wondering, where

can I get it done and how much it will cost..

 

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