From an ex-field sales/support
I used to work in a computer store and one day we had
a gentleman call in with a
smoking power supply. The service rep was
this guy that he had a hardware problem.
Service Rep: Sir, something has burned
Customer: I bet that there is some
that will take care of this.
Service Rep: There is nothing that
Customer: I know that there is something
maybe it should go into the CONFIG.SYS.
[After a few minutes of going round and
Service Rep: Okay, I am not supposed
command in some versions of DOS that you
AUTOEXEC.BAT and add the last line as C:\DOS\NOSMOKE
[Customer does this]
Customer: It is still smoking.
Service Rep: I guess you’ll need
[The customer then hung up. We thought
but NO… he calls back four hours later]
Service Rep: Hello Sir, how is your
Customer: I called Microsoft and
with their NOSMOKE.EXE and that I need to
can I get it done and how much it will cost..