Please hold, we value our customers

Please hold, we value our
customers

Joseph D. Neff


D
o companies listen to their ‘on hold’ piped-in music?

Today I was treated to these lyrics, while waiting to speak to a customer service rep:

‘Set me free, why don’t you babe? // Get
out my life, why don’t you babe?

‘Cause you don’t really need me // You just
keep me hanging on…’

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