Salesforce CRM Training, CRM Salesforce Software, Salesforce CRM System

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In addition to providing training for other CRM systems, Quality Integrity is also knowledgeable in Salesforce training. Generally, we offer a variety of end-user, marketer, sales representative, administrator, sales manager, and pilot user training courses that help each individual implement and use Salesforce CRM to improve, automate, and ease their daily tasks. This task is accomplished by training and teaching users the basics and the intricacies of using their Salesforce CRM system.

Quality Integrity customized training programs allow you to benefit from:

  • Decreased training time with more focused training, molded to your needs, giving you more time to spend with customers and prospects rather than learning features you may never use.
  • You pick the focus of your training program, and the level of knowledge you would like to gain.
  • Complementary, our trainers recommend a custom designed curriculum based on analysis of your business needs and processes, and Salesforce configuration
  • All training is done using your own customized CRM Salesforce software
  • Additional training on Salesforce configuration, administration, customization, implementation, where the participants can learn and practice setting up, configuring, and maintaining Salesforce.
  • Refresher training

The courses and training sessions can be held on-line, over the phone, via email or in person, whichever option is the most time-efficient and convenient for the user. Furthermore, you can choose from a variety of training options, which will use your customized Salesforce CRM and are geared towards your level of understanding of the Salesforce system.

As a result, we train:

  • New Salesforce users
  • Experienced Salesforce users who need more specific training
  • Consultants
  • Customer Service Representatives
  • Marketing Representatives
  • Sales Representatives
  • IT personnel
  • Power users
  • System Administrators
  • Office Managers
  • CEO's

To get the most out of your Salesforce CRM software consider implementing regular Salesforce CRM training sessions that reinforce processes, highlight important features, and provide refresher training on particular functions and uses of your Salesforce CRM system.

SalesForce Training typically covers the following most popular areas:

  • Account Management
  • Contact Management
  • Opportunity Management
  • Activity Management
  • Schedule Management
  • Document Management
  • Notes Management
  • Attachment Management
  • Territory Management
  • Revenue Management
  • Data Validation
  • Basic Console
  • Forecasting
  • Contract Renewal Management
  • Integration Options
  • Product Catalog
  • Team Selling Options
  • Client Lifecycle Tracking
  • Advanced Call Scripting
  • Mass Updates
  • Workflow Approvals
  • Google AdWords
  • Web Site Lead Capture
  • Web Site Lead Tracking
  • Lead Management
  • Lead Routing
  • Lead Assignment
  • Document Management
  • Email Templates
  • Email Tracking
  • Case Management
  • Data Validation
  • Document Management
  • Standard Reporting
  • Custom Reports
  • Custom Report Formulas
  • SalesForce Exporting Options

Quality Integrity has many years of implementation experience for all kinds of CRM systems and we are able to perform remote/web-based or phone-based training anywhere in the world. We are also experienced in onsite or in-person training, which is most often done in Canada and the U.S.

Contact us:

For further help with Salesforce and information on how you can implement, use, maintain, consult or support Salesforce more efficiently call 1 800 611-4343or submit a web request.


Mobile CRM Software

Today's web connected businesses are looking to CRM software for better anytime anywhere access and support. Upgrades for Customer Relationship management software products is allowing better integration with email and PDA handheld devices. All the major software manufacturers are improving their mobile CRM Software capabilities.

Current best CRM solutions for medium to large business are Goldmine CRM, Microsoft Dynamics CRM, Salesforce CRM (web-based CRM). Sage Sugar CRM and Sage SalesLogix are great economy priced products too. Let us help you choose the CRM software solution that will work best for your company and application. Qiem is the right advisor for successful CRM solutions.

Microsoft CRM is a registered trademarks of Microsoft Corporation and/or its affiliated entities. Goldmine is a registered trademark of FrontRange Solutions USA Inc. Salesforce is registered trademark of, inc. Saleslogix is registered trademark of Sage Software.

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Design Audit and why you need it. Call 1-800-611-4343