QIEM Professional Services for Sage CRM delivers strategic systems planning and analysis to ensure your sales and marketing systems support your business strategy.  We can model your current and future processes, identify process inhibitors, and provide a migration plan to the future. The effective design and integration of sales and marketing procedures is the single most important factor for the success of Customer Relationship Management (CRM) systems. 

Services include:

• Cost / Benefit Analysis
• Feature / Function Prioritization and Scope
• Infrastructure Planning & Legacy System Integration
• Long-term / Short-term Systems Planning & Analysis
• Project Estimating & Planning
• Requirements Gap Analysis
• Risk Management

Customers expect seamless front-office / back-office systems integration.  This requires clean business procedures and integrated CRM functions across departments. Our approach models your process and workflow requirements.

This ensures rapid development of your high-priority CRM initiatives and business goals, such as:

• Activity & Touchpoint Tracking
• Database Marketing
• Decision Support
• Direct Response Marketing
• eCommerce Integration
• Event Planning & Analysis
• Lead Distribution
• Literature Fulfillment
• Marketing Campaigns
• Marketing Effectiveness Analysis
• Opportunity Management
• Proposal Tracking
• Relationship Management
• Sales Reporting & Analysis

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CRM Software

Today's web connected businesses are looking to CRM software for better anytime anywhere access and support. Upgrades for Customer Relationship management software products is allowing better integration with email and PDA handheld devices. All the major software manufacturers are improving their mobile CRM capabilities.

Current best CRM solutions for medium to small business are Goldmine CRM, Microsoft Dynamics CRM, Salesforce CRM (web-based CRM). Sage Sugar CRM and Sage SalesLogix are great economy priced products too. Let us help you choose the CRM software solution that will work best for your company and application. Qiem is the right advisor for successful CRM solutions.