Software AND Support
QIEM Priority Support Agreement is a great plan for clients who want security and productivity that comes with having fast access to qualified technicians. It makes budgeting easier and guarantees your return on investment. Instant updates and special extended hours help you become more productive. Each agreement is good for six months from the date of purchase and includes the following:

Direct Access
QIEM Priority Support Agreement gives you direct access to our technicians without having to speak to a sales person and pre-pay each time you need support. Certified technicians troubleshoot and recover your registered products.

QIEM Extended Hours
You have more convenient hours of service to call us and get your questions answered. Exclusively for Priority Support Agreement customers the phones are open from 8 am to 8 pm Monday through Friday EST.

Instant Update and Revision Information
Your Priority Support Agreement ensures you receive timely notices of available updates and hot fixes to your software from the web. You get email notifications about new features, software versions and services included in your software maintenance agreement, numerous updates and upgrades.

Savings: You Save 10% off our standard rate
PSA subscribers are guaranteed priority response from senior specialists. To minimize downtime you can request weekend support (double the standard rate applies). Any unused time rolls forward within the agreement. QIEM Priority Support is available by invitation only to our preferred long-term clients.

Thank you for your business and we look forward to continue our win-win relationship with you.

For more information you can call 1 800 611-4343 or submit a web request.